Dan Cooney — Cooney Information Group

Owner, Cooney Information Group

About Cooney Information Group

Cooney Information Group (CIG) is based in Ann Arbor, Michigan and led by Dan Cooney. CIG was established to create a resource of expert user experience designers for local companies, individuals, and organizations that have information projects with complex requirements and goals.

We have a proven track record with customers of various disciplines and sizes - from small service companies to Fortune 100 multinational corporations - in domains including: printing, real estate and property management, automotive service, auto industry supply chain, automobile reviews, premium beauty care products, pharmaceuticals, mountain ski resort, and commercial fabric.

We work with you to create insightful, innovative, and satisfying solutions for your customers.

Do you need help synthesizing customer needs, business objectives, and information technology into an optimal user experience?

Learn more about Cooney Information Group.

Biography

Dan is a user experience expert practicing information architecture and interaction design.

Strengths include designing effective user-centered solutions and strong interpersonal skills for collaboration between users, clients, visual designers, and development teams.

Experience

West Pole, Inc., 2004 - 2007

Consultant

Designed information and knowledge management systems for a multinational pharmaceutical company.

• Performed user needs assessment, requirements documentation, prototype design (in Axure) and final user interface design for a faceted internal search and browse tool utilizing multiple vocabulary hierarchies. Conducted evaluations and iterative adjustments to tune search tool behavior and results design. Adapted taxonomies for use in indexing, browsing and searching.

• Executed business needs assessment and requirements gathering for personal and community profiles feature. Created scenarios and mockups articulating the user experience vision for a suite of new knowledge management applications incorporating profiles.

• Created role-dependent interaction models and interfaces for a user-configurable news and article alert system.

• Evaluated and documented business and user needs and designed an innovative user interface for an internal system for acquiring published material. Greatly improved user experience and created alternate success flows and tolerance for faults from content vendor systems.

• Led a usability evaluation of internal portal environment, and developed interface design guidelines based on UI patterns

School of Information, University of Michigan

Research Staff, Science of Collaboratories Project

• Designed and managed the ongoing development of online collaboratory data collection and reporting tool. Contributed to data collection, interviews, research, and analysis of the technical and social factors leading to the success of collaboratories, including articulation of attributes and data through taxonomies, controlled vocabularies, object design, and visualizations.

• Designed event management web application enabling efficient organization of project workshops and remote access to participant info, mailing lists, agendas, files, supporting facilities, services, and resource information.

• Co-orchestrated four workshops for a National Science Foundation (NSF) Information Technology Research grant and two workshops for the NSF Cyberinfrastructure Initiative.

Commerce One Global Services

User Needs / Business Analyst

• Interface design of a pipeline inventory information tracking system for a global energy corp.

• Conducted exploration for a redesign of the web and client applications used to manage patients at an organ transplant clinic at a major university medical facility.

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Activities and Service

• User Experience Network (UXnet) Local Ambassador (May 06 to present)

• School of Information, Alumni Society Executive Board (Pres. Aug 08) (July 06 to present)

• Officer, Michigan-Ohio Computer-Human Interaction (MOCHI) SIGCHI (Dec 02 to June 08)

• VP, School of Information Student Association, University of Michigan (May 99 to Apr 00)

Education

University of Michigan

Master of Science in Information

Eastern Michigan University

Bachelor of Arts in Philosophy and English