Contact Information

carole@a2solutionsfirst.com
PO Box 8381
Ann Arbor, MI 48107

Phone: 734-355-9185

Web Sites

Carole on AboutUs
Carole on Naymz

Professional Organizations & Affiliations

  • Board of Directors of Neighborhood Senior Services

  • Treasurer of the Lurie Terrace Senior Housing complex

  • Treasurer of the Women′s Exchange of Washtenaw

Unique Skills

  • Certified Pro-Advisor in QuickBooks

  • Extensive experience in accounting software packages E2-Shoptech and Samco, as well as several point-of-sale systems.

  • Extensive Experience in Microsoft Excel and ACT!

  • Working knowledge of Peachtree Accounting.

Hobbies

Carole is an avid cook as well as a distance cyclist.

Carole Baker — Solutions First, LLC

Principal, Solutions First, LLC

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Summary LinkedIn Naymz AboutUs


Current
  • Principal at Solutions First, LLC
Past
  • Financial Manager at Blue Hill Development LLC

  • Financial Manager at Zingerman′s Delicatessen, Inc.

  • Managing Partner at Au Bon Pain, Inc.

Education
  • MBA from University of Michigan Business School

  • BA from Carleton College

About Solutions First, LLC

Financial and management consulting services to regional companies of $1-5M in sales. Assist owner operators at taking a macro perspective at critical processes for their businesses, including financial management, human resources, and strategic planning.

Learn more about Solutions First, LLC.

Biography

I′ve been drawn to and worked in the small business environment throughout my career and recognized that there is a niche between a firm′s internal accounting staff and its CPA that many companies do not fill. Their owners and managers have a technical expertise in their individual passion: software design, web development, chocolate making, custom clothing, but not necessarily in business management. It is into that niche that Solutions First fits, bringing hands on business and financial management skills to firms that may not have the need or the wherewithal to hire a full time CFO.

View Carole Baker's profile on LinkedIn

Experience

Blue Hill Development LLC

Financial Manager, 1998 - 2001

  • Directed all financial/administrative operations of real estate development company whose projects included University Commons, an innovative senior learning facility for faculty staff and alumni of U of M. Completed human resource function; financial reporting to investor partners; acquired and maintained technology systems.

  • Collaborated in marketing programs: created and maintained company website; co-wrote and published quarterly newsletter.

  • Supervised execution and planning for customer events ranging from 5-200 guests.

Zingerman′s Delicatessen, Inc.

Finance Manager, 1995 - 1997

  • Managed cash and accounting staff of high volume, nationally renowned deli/specialty food grocer, including day-to-day operations and annual planning of $6M budget.

  • Participated in ten-member management team dedicated to consensus building and cooperative management techniques.

  • Directed cost controls task force - reduced food cost by 2% and significantly improved reporting tools for managers and owners.

Au Bon Pain, Inc.

Partner Manager, 1990 - 1995

  • Ranked among top 15% of all store managers in 1992-1993 and selected as one of only seven training managers for 225-store chain of quick-service restaurants.

Education

University of Michigan Business School

Master of Business Administration, August 2001

  • Emphasis in General Management and Real Estate

Carleton College

Bachelor of Arts, French, June 1986

  • Additional emphasis in Economics and Mathematics

  • Universite de Pau - Pau, France (Winter-Spring 1983)