Archive for the ‘Facebook’ Category

Facebook Sets Up a Political Action Committee

Wednesday, September 28th, 2011

Facebook must be feeling defensive lately. Their latest small business initiative is a way to secure and increase their advertising base as well as to increase the use of their options for brands. Facebook has also announced the creation of a Political Action Committee, otherwise known as PAC, whose purpose is to lobby Congress about the importance of social networks and Facebook particularly.

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According to The Hill Facebook has already spent $550,000 this year on lobbying efforts. That number has been increasing every year for a few years now. The PAC will allow employees and the company itself to contribute to the political campaigns of candidates that support social networking and digital innovation.

As long as Facebook represents the single largest and most influential online destination, this move is good for the digital agency. Congress has yet to settle the privacy concerns in digital advertising and the PAC may help promote pro-advertising opinions in Congress. Of course, there is concern this influence may not work for the industry but instead specifically for Facebook as Google’s anti-trust concerns increasingly comes to Congressional attention. The big payoff, with few of the risks, lies in devoting the PAC to the future of the industry and not in the issues specifics of Facebook competitors. The digital agency can probably breathe a little easier as it looks ahead to Congressional involvement in the industry.

Facebook’s PAC

A New Daily Deals Service

Tuesday, September 20th, 2011

Many pundits, including this column, have argued the daily deals industry is saturated. Some publishers are closing, recently Facebook Deals and Yelp!, but a new service is going into operation on Monday. The new service is the newspaper industry’s attempt to take their advertising digital so it is slightly different. Instead of sending a daily email, iCircular, no relation to Apple, will display the ads that are local to area newspapers. The newspaper’s weekly circular of advertising is now digital. For now, however, that digital life only exists on iPhones and the app will appear inside the apps of major newspapers. There are currently 40 newspapers participating, including the Los Angeles Times. The app will also allow users to build shopping lists and to enter into loyalty programs.

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The digital agency should remain hesitant about this new service. As it currently stands it will probably not make much money or do much to increase the visibility of clients. The main issue is that it is an app within an app requiring of the user an additional layer of navigation. The beauty of the usual daily deal was the ease (an email) of learning about a deal on something that otherwise might not be thought of, such as skydiving or a spa. These ads are commonplace and not at all as easy as checking an email. The ads will also be local, restricted to the newspaper at hand. However, a reader of the LA Times, even if in Wichita, will see LA based ads.

Despite these problems iCircular can make improvements to its service. While it may not currently be worth budget dollars, it is still worth watching and measuring.

iCircular

Facebook Updates Friends

Wednesday, September 14th, 2011

Google+’s big achievement was the Circles innovation. Circles allowed users to share content to only some of the friends on the network. Imagine being able to selectively share pictures from a night out without the fear of potential employers or family uncovering those shared items. A lot of the people flocking to Google+ did so citing this function. Facebook does have a similar function, but it was cumbersome to use and implement. Zuckerburg announced that only 5% of Facebook users actually use Friends. Posterous has even changed its platform from a light blogging service into a social network emphasizing this very advancement. Facebook announced on Tuesday that it is now revamping the Friends application to make it more powerful and easier to implement.

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The question for the digital agency is whether or not this advancement makes pages stickier or not. Facebook is not currently at risk from either Google+ or Posterous, but without addressing this problem it seems possible that in time Facebook could face a serious challenge, most likely from Google+. Facebook will start the revamped Friends by creating smart lists, which are a list for ‘close friends’ and another for ‘acquaintances’. They are smart because Facebook will offer recommendations about whom should go into which list. The user then merely needs to accept the recommendations. Whether or not that is easy enough remains in the details of how Facebook determines the recommendations. If it works, then this should actually increase a user’s usage of Facebook. Many people self-censor themselves for fear of someone seeing inappropriate content, but an effective Friends system would eliminate the need for the self-censorship.

This change is not likely to increase Facebook’s user base. It will not hurt the user base, but it seems many people flocking to other services were doing so for reasons more than the Circles function. Despite this caveat, this development is still good news for the digital agency. People’s concerns about Facebook are still being (somewhat) addressed and those people will use Facebook more. Advertising on Facebook will remain and become even more profitable with this development.

New Facebook Friend Lists

Facebook’s New Changes to Make Running Business Easier

Thursday, September 1st, 2011

Facebook has recently announced several changes to its platform and most of them will make it is easier for businesses. Facebook now allows ads to be targeted by topic and not just precise interest. Topic is Facebook’s way of grouping precise interests into general categories, so an ad can now target games instead of having to manage board games and console gaming, etc. The easy advantage for business of this change is ease. The digital agency can utilize this change to manage and to test ads targeted differently to measure which targets perform best.

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Facebook has also eased restrictions on ads. If an ad would have previously been restricted it is now allowed, provided that it is correctly targeted. Facebook is replacing places with location tagging. Instead of checking-in at a certain store, users will instead check-in at a geographic location. Businesses may find their locations tagged more often as a result of this change, especially if they happen to be located near a high traffic place.

New Facebook Changes

Google+ To Pass Twitter and LinkedIn Within A Year

Friday, August 12th, 2011

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A new study shows Google+ has now signed up 13% of American adults and within a year will likely register 22%. Even though Facebook can claim 71% of adults as users, Google+’s 22% would make it the number two social network in the US. Among users on both Google+ and Facebook, 30% plan to cut the amount of time they spend on Facebook.

The digital agency is still in sit and wait mode on Google+ and this data doesn’t change things. This data does speak to the continued enthusiasm for Google+ though as people like their news feeds about their friends and coworkers. The study also shows some user shrinkage in FaceBook’s immediate future though. For now only FaceBook offers an advertising option, but when that changes the digital agency can expect to see a jump in ROI from Google search advertising as G+’s social graph will help make that advertising much more effective.

Google+ Gaining Ground

Social Networking a Must for Millennials To Decide

Friday, July 1st, 2011

New research about Millennials, the demographic ranging from 16 to 34 years old, shows that 68% of them consult their social network before deciding which restaurant to visit. The new report contains more data that is quite illustrative about Millennial preferences.

Social Media Restaurant

YourSocialMove.com

All of this is important for the digital agency to absorb and keep in mind for clients. Restaurants clearly need to increase their social media marketing presence, even at the expense of search results. When examining how Millennials wish to purchase their groceries, grocery stores (34%) are the losers earning just as high a preference as big retailers like Target and Wal Mart (32%). That is a losing statistic because people outside of the Millennial bracket prefer grocery stores 44% to 27%. The good news for the small client of the digital agency is a preference for local mom and pop shops over the chains that are not big retailers. Millennials prefer these stores 11% to the non-Millennial 8%. Somewhere in the data is a unifying theory for these differences. Even without understanding the larger cultural trends the digital agency can learn a lot by studying just the data and tailoring campaigns around it.

Ad Age: Stat of the Day: 68% of Millennials Ask Friends Before Choosing a Restaurant

FaceBook Begins Implementing Comment Advertisements

Monday, June 27th, 2011

FaceBook, the king of affective attachments, is experimenting with a new advertisement type that capitalizes on it as a platform for engagement. The ads are delivered like any other ad but appear like a status update. Viewers are then free to comment on those ads, and others will be able to see those comments.

Social media agencies should take advantage of these types of ads. Engagement has always been the key for brand advertising and FaceBook has been a great platform for creating that engagement. Until now, however, a user had to actively “like” a brand to have a place for engagement. There are a couple of reasons why some people who may actually be fans of a brand would hesitate to “like” the brand. Now, however, those hesitations are bypassed. These ads will probably make several companies a lot of money.

Mashable: Facebook Experiments With Comment Ads

New Social Network Tools Offer Potential

Wednesday, June 22nd, 2011

There are two new social networks, Sonar launched in May and Banjo this morning, which may offer the digital agency a new and inventive way to market for clients. Instead of marking friends and then telling you where those people are, these networks treat locations as the friend and then tell you whom else is nearby. Sonar will also flag the other nearby people by how many FaceBook friends you have in common. Both are available for the iPhone, but only Banjo is currently available for Android.

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AllThingsD.com

The verdict is still out on these location friending networks. Effective mobile application development means increasing the apps base usage, so others join up and continue to check in. The other problem plaguing these apps is their counter-intuitiveness. For a brick-and-mortar storefront to appear it would need to be logged into the app and only then would someone else logged in, who also happened to be nearby, see the storefront. Among early adopters, however, that might be precisely why these apps can drive some traffic. If they do take off in popularity then there might be too many nearby contacts to attract much attention, but in the nascent stages it might work very well, especially since the account is free. Digital agency’s using these networks for advertising and social media marketing should wait until there is some growth.

Read Write Web: New Wave of Social Networks Have You “Friending” Your Location

More FaceBook Music Rumors

Tuesday, June 21st, 2011

Since FaceBook reached out to Spotify a few months ago rumors have been circulating about FaceBook Music. Since then Apple and Amazon have launched their own cloud based music players. The industry seems to be in consensus that cloud based music is the future. The digital agency looking for a way into this should be rooting for FaceBook music because both iCloud and Amazon are not in advertising publishing mode, at least, not yet. A FaceBook Music would change that.

Facebook Music

iClarified.com

The f8 Conference, FaceBook’s large conference for developers, is being panelled with online music developers. Many see this as the writing on the wall. FaceBook is now dominant in games, news and retailing and this move is their attempt to target media delivered over the internet. Digital agencies will see their advertising on FaceBook gain more stickiness the more FaceBook becomes a portal for internet activities. If there is a music offering, then users will not even need to leave FB exposing them to more FB published advertising.

Gigaom: Revealed: Facebook’s music plans tap Spotify, others

Businesses Need to Better Utilize Twitter

Wednesday, June 15th, 2011

Data shows that Twitter users are quite likely to ask questions but not to direct those questions with an @ or a hashtag. Many of these users are asking for input from their followers or from businesses. Six out of ten Twitter users wish businesses would answer questions over Twitter and data also shows business replies are as trustworthy as replies from regular users.

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webdevils.biz

This is a high burden for businesses. Monitoring Twitter usage is relatively easy when people use the hashtags or the @ sign. Monitoring Twitter without those tools requires much more time, but the payoff seems entirely worth it. The digital agency needs to incorporate this into its brand monitoring portfolio. It would also be a wise move to incorporate a method of Twitter contact into an advertising campaign. Maybe some users do not use the Twitter tools (hashtag, etc.) because they are not sure about the appropriate use of those tools. The digital agency can incorporate that education as a means of increasing affective communications.

E Marketer: Twitter Users Want Businesses to Answer Them